End User Conduct & Content Policy

Introduction

PathBuilder LLC ("PathBuilder," "we", "us", "our") provides an employee development platform that identifies personal and professional gaps that may be holding participants back, supports the creation of action plans to fill those gaps, and includes support features like AI-powered capabilities. This platform allows our Customers, mentors and their End Users to freely communicate, collaborate and share content.

The vast majority of the time, this communication is productive and benefits the parties involved. However, there are times when a Customer, Mentor or End User uses PathBuilder Technology to engage in or support objectionable or harmful conduct. We developed this End User Conduct & Content Policy ("Policy") to make it clear that such activity is prohibited.

The Policy is incorporated into the Agreement as defined in the PathBuilder SaaS Agreement and outlines prohibited use, conduct and content on PathBuilder Technology. This Policy applies to all Customers and End Users who access and use the Services.

PathBuilder may in its sole discretion suspend or terminate an Account immediately and without prior notice due to a violation of this Policy. PathBuilder may also remove or require a Customer to remove content published through the Services which PathBuilder determines is illegal or which violates this Policy.

Malicious Activities

Customer and End Users may not:

• Access or tamper with the Services or engage in unauthorized access of the Services, including PathBuilder's computer systems or the technical delivery systems of PathBuilder or its service providers
• Use the Services to transmit viruses, malware, or other harmful code
• Use or launch any automated system that accesses the Services in a manner that sends more request messages than a human would reasonably produce
• Launch or facilitate traffic on the Services that materially and adversely impacts the security, availability, or stability of the Services
• Probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measure
• Attempt to bypass or break any security or rate limiting mechanism on any of the Services
• Use an API or any software to circumvent applicable Subscription Plan restrictions or End User licensing restrictions
• Use the Services or any software for timesharing or service bureau purposes or otherwise for the benefit of a third party
• "Scrape" or otherwise access or search the Services by means other than through PathBuilder's supported interfaces
• Disrupt or interfere with the access of other End Users or any host or network
• Use or access the Services in a way that violates PathBuilder's intellectual property rights
• Use the Services to store or transmit any "protected health information" as defined by HIPAA without having executed a BAA with PathBuilder

PathBuilder is not responsible for any liability arising from a Customer's failure to execute a Business Associate Agreement (BAA) prior to uploading or transmitting protected health information.

Spam or Unwanted Contact

The Services may not be used to send or host spam, including the sending of unwanted or unauthorized commercial content, unwanted or mass solicitation, or other forms of duplicative or unsolicited messages. The Services may not be used to circumvent spam filters or bypass account limitations or restrictions of any third party.

If a Customer's account is found to be sending or hosting spam, PathBuilder may investigate and contact the Customer to stop sending the messages if it believes Customer is doing so unintentionally, or PathBuilder may suspend and/or terminate the Customer's account immediately at our sole discretion.

Hateful Activities

Use of the Services by organizations that promote or normalize hate against individuals, hateful speech, violence, terrorism or whose primary purpose is inciting hatred or violence, is prohibited.

Organizations whose primary purpose is to host, promote or otherwise contain user-generated content ("UGC") must implement reasonably effective moderation policies and remedial procedures related to UGC that promote or normalize violence or hateful activities.

Illegal and Fraudulent Activities

The Services may not be used to engage in dangerous, illegal, or fraudulent activities or to directly or indirectly promote such activities. This prohibition includes:

• Promoting or supporting pyramid schemes or similar activities
• Using the Services to violate applicable laws, regulations or statutes
• Violation of any person's privacy rights
• Infringing the intellectual property rights of others
• Publishing or posting other people's private and confidential information without their express permission
• Unauthorized collecting or gathering other people's personal information

If PathBuilder suspects a Customer is using the Services to conduct or to support fraudulent or illegal activities, it may suspend or terminate the Customer's account.

Subdomain Squatting and Account Hijacking

The creation of accounts using subdomains that include names and trade names of other businesses, organizations or individuals is prohibited. If PathBuilder determines that a Customer is engaging in this activity it may suspend or terminate the Customer's account.

Accessing another account without the permission of the Customer that owns the account or using the Services for phishing schemes is prohibited.

Child Exploitation and Human Trafficking

Upload or sharing content that exploits or abuses children is prohibited. This includes all child sexual abuse imagery, including cartoon images and all content that presents children in a sexual manner.

We will remove such content from the Services and take appropriate action, which includes terminating a Customer's account(s) and reporting it to the National Center for Missing & Exploited Children (NCMEC) and law enforcement.

Do not upload or share content that promotes, enables or discusses human trafficking. If we find evidence that a Customer is engaging in such activity, we will alert the authorities and terminate the Customer's account(s).

Sexually Explicit Content

The Services may not be used to distribute content that contains nudity, graphic sex acts, or sexually explicit material.

Harassment and Bullying

The Services may not be used to engage in abusive, harassing, or bullying behavior, including when contacting PathBuilder employees, agents or suppliers. This prohibition also includes a prohibition on illegal dissemination of others' personal information without their consent, private information, or media using the Services.

Deceptive Behavior

The Services may not be used to deceive individuals or impersonate other individuals or organizations. This prohibition includes but is not limited to:

• Falsely implying any sponsorship or association with PathBuilder
• Creating a false or forged identity, email address, header, or phone number
• Otherwise attempting to mislead others as to the identity of the originator or source of a communication

International Compliance

PathBuilder will take enforcement action in accordance with applicable U.S. and international laws, including data protection and privacy regulations where relevant.

Appeals Process

While PathBuilder may suspend or terminate accounts immediately and without notice in appropriate circumstances, we may, at our discretion, provide Customers with an opportunity to appeal enforcement decisions. Appeals must be submitted in writing within 14 days of notice of enforcement.